Privacy & Cookies

1. Who We Are

Stack Liquidators (“we,” “us,” “our”) operates the website stackliquidators.com and a liquidation warehouse at 126 E Grove Ave, Orange, CA 92865, USA. We are the controller responsible for the personal information described in this policy.

2. Information We Collect

We collect information you provide directly and information collected automatically when you use our site:

• Information you give us: name, email address, phone number, business name, billing and shipping details, and the contents of messages or quote requests you send.
• Transaction information: records of pallets and loads you reserve or purchase, and payment status. Card payments are processed by our payment providers; we do not store full card numbers.
• Automatic information: IP address, device and browser type, pages viewed, referring URLs and interactions, collected through cookies and similar technologies.

3. How We Use Your Information

• To process reservations, orders, quotes and shipping.
• To respond to your inquiries and provide customer support.
• To send new-load alerts and marketing emails where you have opted in (you may unsubscribe at any time).
• To operate, secure, analyze and improve our website and services.
• To comply with legal obligations and enforce our Terms & Conditions.

4. Cookies & Analytics

We use cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use the site. We use these categories:

• Essential cookies — required for the site and checkout to function.
• Analytics cookies — for example, Google Analytics, to measure traffic and improve content and SEO. These may collect a pseudonymized identifier, pages visited and approximate location.
• Marketing cookies — used, where enabled, to measure and improve advertising.

You can control or delete cookies through your browser settings, and where required by law we will request your consent before setting non-essential cookies. Disabling some cookies may affect how the site works. To opt out of Google Analytics across sites, you can install Google’s browser opt-out add-on.

5. Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us operate — such as payment processors, freight and shipping carriers, email and analytics providers, and IT vendors — under agreements that require them to protect it, and with authorities where required by law. We may share information in connection with a business transfer such as a merger or sale of assets.

6. Data Retention & Security

We keep personal information only as long as needed for the purposes described here or as required by law, then delete or anonymize it. We use reasonable administrative, technical and physical safeguards to protect your information; however, no method of transmission or storage is completely secure.

7. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of marketing or the “sale” or “sharing” of personal information. California residents have specific rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete and opt out, and the right not to be discriminated against for exercising those rights. To exercise any right, contact us using the details below; we will verify and respond as required by law.

8. Children’s Privacy

Our site and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.

9. Changes & Contact

We may update this policy from time to time by posting a revised version with a new “last updated” date. For privacy questions or to exercise your rights, contact us at info@stackliquidators.com, call 944 424 6059, or write to Stack Liquidators, 126 E Grove Ave, Orange, CA 92865, USA.